DualCam Ember
Terms of use

DualCam Ember Terms of Use

End-user licence agreement · ServiceAi HQ LLC · Effective 5 November 2026 (2026-11-05)

These terms are between you and ServiceAi HQ LLC ("ServiceAi", "we", "us") and cover the DualCam Ember iPhone app (the "App"). By using the App you agree to them. The App includes the NDI® SDK from Vizrt NDI AB; NDI® is a registered trademark of Vizrt NDI AB.

1. Licence

We grant you a personal, non-transferable licence to use the App on Apple devices that you own or control, under these terms and the Apple Media Services Terms and Conditions.

2. What you may not do

You may not modify, reverse engineer, decompile, disassemble or recompile, and may not attempt to modify, reverse engineer, decompile, disassemble or recompile:

  • the App;
  • the NDI® SDK it contains; or
  • any protocol the NDI SDK uses, whether sent or received over a network or used inside the device.

3. NDI SDK limits and notices

  • You may not circumvent any technical limitation in the NDI® SDK.
  • You may not remove, obscure or alter any proprietary notice or label in the NDI SDK.

4. Disclaimer of warranties

The App and the NDI SDK are provided "as is" and "as available". To the extent permitted by law, ServiceAi HQ LLC, Vizrt NDI AB and their licensors disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

5. Limitation of liability

To the extent permitted by law, neither ServiceAi HQ LLC nor Vizrt NDI AB or its licensors are liable for any direct, indirect, incidental or consequential damages arising from use of the App.

6. Export

You will comply with United States export laws and regulations, and you will not export or re-export the App in violation of them.

7. Recording other people

You are responsible for getting consent from the people you record or stream, and for following the recording laws where you are. Some places, including California, require everyone in a conversation to agree before it is recorded.

8. Apple terms

These Apple terms apply because you got the App from the App Store:

  • Parties. These terms are between you and ServiceAi only, not Apple Inc. ("Apple"). ServiceAi, not Apple, is solely responsible for the App and its content.
  • Maintenance and support. ServiceAi alone is responsible for any maintenance and support of the App. Apple has no obligation to provide any maintenance or support.
  • Warranty. If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any, for the App. To the maximum extent permitted by law, Apple has no other warranty obligation for the App. Any other claims, losses, liabilities, damages, costs or expenses from a failure to conform to a warranty are ServiceAi's responsibility, to the extent not disclaimed in these terms.
  • Product claims. ServiceAi, not Apple, is responsible for addressing any claims by you or a third party relating to the App, including product liability claims, claims that the App fails to meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
  • Intellectual property. If a third party claims that the App or your use of it infringes their intellectual property rights, ServiceAi, not Apple, is solely responsible for the investigation, defence, settlement and discharge of that claim.
  • Legal compliance. You represent that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
  • Third-party terms. You must follow any applicable third-party terms (for example, your wireless data service agreement) when using the App.
  • Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these terms. Once you accept them, Apple has the right (and is deemed to have accepted the right) to enforce these terms against you as a third-party beneficiary.

10. Governing law

These terms are governed by the laws of the State of California, USA.

11. Changes

We may update these terms. When we do, we will post the new version on this page with a new effective date.

12. Contact

See also the DualCam privacy policy and DualCam support.